Knowledgebase

While there are many different FTP clients available, the configuration for each should be very similar.

To connect to our servers and upload your files, you'll need to configure your FTP client with the following three pieces of information.

1) Host Name
2) Username
3) Password

These details are all provided in your EmeryHost setup email.

Once you've connected successfully to the server, you'll need to upload your files to the "public_html" or "www" directory in order for them to be viewed online. These directories are one in the same, so it doesn't matter which you use. Technically speaking, 'www' is a symlink to 'public_html'.

Please Note: You will notice a number of directories and files already exist in your web space when you first connect. We ask that you don't delete these unless you know what you're doing. It may be tempting to try and save space, but in doing so you may inadvertantly break something. Put simply, everything is there for a reason.

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